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Returns and Refunds Policy

Thank you for shopping at Laser Direct.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • The product isn't used or damaged
  •  

    Products that do not meet these criteria will not be considered for return.

    Please contact us before you send the product:

  • By email: sales@laserdirect.com.au
  •  

    Send the product with its original packing to:

    Laser Direct
    40 Milner St
    Prospect
    SA 5082
    AUSTRALIA

    Shipping charges

    Shipping charges incurred in connection with the return of a product are non-refundable.

    You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Laser Direct.

    Damaged items

    If you received a damaged product, please notify us immediately for assistance.

    Sale items

    Sale items can be refunded.

    Contact us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: sales@laserdirect.com.au